REVIEWS

We pride ourselves on our service and products.

24 Aug 2026
Babak Maghsoudi (Bob)

Had my passenger side rim fixed on my 2026 glc AMG. Very happy with the result

24 Aug 2026
David LI

Great communication and excellent touch-up work done. Very good experience in general.

24 Aug 2026
Ahmad Shahbaz

Good service. I was initially disappointed when told that there is 3 months wait for their mobile service coming to my house for repairs. Kevin who came to do the repair was excellent and friendly.

24 Aug 2026
Neville Doherty

Great work like new they did a great job like new again

24 Aug 2026
ROBERT KRIGSMAN

Absolute pleasure having the AutoXCarCare promptly and professionally attend to our Geely. Highly recommend this group.

23 Aug 2026
Dong Wang

I purchased a 5-year AutoXcarcare policy through Mercedes-Benz Sydney in 2024. While my first repair claim in 2025 at Five Dock was handled efficiently, my experience with the second claim has been unacceptable. I lodged a repair request in July 2026 and was assigned a workshop in Silverwater. I was told I would be contacted within 2 to 3 weeks to confirm my reparing date. After three weeks of hearing nothing, and getting no answer when calling customer service, I followed up again at the four-week mark. The representative was unable to provide a repair date and stated a "senior scheduler" would call me. When I asked for a specific date or timeframe for when to expect this call, she could not provide one. Expecting customers to wait over a month without a scheduled repair date or even a timeline for a follow-up call reflects poor communication and customer service. I hope management addresses these scheduling delays. ------------------------------------------------------------------------- UPDATE: Shortly after posting, my repair was completed by Jean at the Silverwater workshop. Jean did a good job repairing the wheel scratch and went above and beyond by offering to touch up an earlier minor scratch as well.

23 Aug 2026
Debbie Hamer

Nigel was great and did a fantastic job and went above and beyond.

23 Aug 2026
Alds

Amazing service experience with Auto Cxare! They took care of the paint chip and alloy wheel scratches quickly and professionally. Fast, effective, and efficient service, with a friendly and accommodating technician. Very pleased with the results and highly recommended!

22 Aug 2026
Erdogan Arslan

People are doing a good job, My car had superficial scratches, they repaired them.professionally, and ahead of schedule. Thanks

22 Aug 2026
chinar anurag Goel

Excellent service

21 Aug 2026
Hang Dinh

Fast quick and friendly service. Highly recommend

21 Aug 2026
Julie Tarrant

Melinda Noy was the technician who came to fix the rear panel on my car. Not only was she friendly and lovely, she has done an amazing job with wonderful attention to detail. The area she worked on looks amazing. All my dealings with the company have been friendly, courteous and very helpful too. Thanks so much!!

21 Aug 2026
Julia Sakkas

Melinda did a great job addressed the issue and was very good at explaining next steps in the process Overall very satisfied with the experience

21 Aug 2026
Bill Burley

Rob from the Sunshine Coast did an excellent job restoring scratched paint work to look like new. He was very professional and friendly.

21 Aug 2026
Elvina Mezzasalma

Matt did a fantastic job, my rims look brand new after he finished with them. His work is next level and I would highly recommend him.The chip on my door is unnoticeable now and I was happy with the end result. Thanks again Matt…

20 Aug 2026
Jacqui Woodforde

I was so happy with the repair job that Anthony did on my car wheel - it looks brand new again after his incredible work! Thank you! ☺️